1. Scope
These Terms and Conditions apply to all orders placed via our online shop ahkupplungen.de.
Our products are offered to both consumers (§13 BGB – German Civil Code) and business customers (§14 BGB).
2. Contracting Party and Conclusion of Contract
The purchase contract is concluded with:
INTERMARKO, 27 Grudnia 3, 61-737 Poznan, Poland
The product presentations in the online shop do not constitute a legally binding offer. By placing an order, you are making a binding offer to purchase. We accept your offer either by confirming the order via email or by dispatching the goods.
3. Products and Technical Information
Our product range includes tow bars, electrical kits, and mounting accessories for cars, vans, and commercial vehicles.
Important: Proper installation by qualified personnel is required for legal and safe use on public roads.
The customer is responsible for checking the compatibility of the ordered products with their vehicle using the information provided.
4. Prices and Payment
All prices are stated in euros and include VAT.
Shipping costs are shown separately during the checkout process.
Available payment methods:
5. Shipping
We deliver within Germany and, upon request, to EU countries.
Delivery time is usually 2–5 working days.
In case of delays, we will notify you promptly.
6. Retention of Title
Goods remain our property until full payment is received.
7. Right of Withdrawal for Consumers
Consumers have a legal right of withdrawal.
8. Warranty and Liability
Statutory warranty rights apply.
For business customers, the warranty period is 12 months from the transfer of risk.
9. Installation Notes and Disclaimer
Our products must be installed strictly in accordance with the installation instructions and applicable legal requirements.
We do not accept liability for damages caused by improper installation or use.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
11. Final Provisions
For business customers, the exclusive place of jurisdiction is the registered office of our company.